Shipping Policy

SHIPPING WITHIN NEW ZEALAND

Free shipping on all New Zealand orders over NZD$150 - orders under this value are charged at a NZD$5 flat rate.

All orders are shipped from Auckland, New Zealand, within 1-2 business days from the day of purchase, unless specified otherwise.

 

SHIPPING TO AUSTRALIA

Free shipping on all Australia orders over NZD$500 - orders under this value are charged at a NZD$30 flat rate.

For Australia Orders, please note that Customs Fees, Duties and Taxes are the responsibility of the customer.

 

SHIPPING TO OTHER COUNTRIES

International order outside of NZ / AU are currently charged at NZD$80 flat rate.

Please note that Customs Fees, Duties and Taxes are the responsibility of the customer.

Estimated* time frames are as follow:

New Zealand 1-3 Working Days (Aramex/NZ Post)

Australia 4-10 Working Days (International Courier)

Rest of the world 10-20 Working Days (International Courier)

*Please note that the estimated time frames are guidelines only, actual time frames may vary due to various disruptions to which we have no control over i.e COVID-19.

All orders will be sent with a tracked signature required service, tracking numbers will be allocated and sent via text or email once the order has been packed.